ST Products LLC 

Fredericksburg, VA 22408 U.S.A.

thesuntoken@gmail.com

(540) 603-0646

SAFETY INFORMATION

Every material in the Sun Token was carefully selected for safety, non-toxicity, and endurance. Cherry wood has been used in smoking pipes throughout centuries. The pure tung oil finish is non-toxic oil that poses no risk to your skin or health and has hardened into a solid layer within the wood. Borosilicate glass is designed for high heat applications, and is a standard high end material for smoking pipes and cookware. The rubber rings are silicone, a non-toxic material used in high end smokeware and cookware.

 

LIMITED WARRANTY

We take great care to ensure every piece is held to a rigorous standard of craftsmanship. The nature of handcrafted wood blocks is that small knots, burls, peculiarities, and unique grain patterns may occasionally be seen under scrutiny. Every block is one of a kind and we hope you fall in love with your unique piece of tree. Should you receive any broken or missing part- please take pictures and email us within 14 days of delivery to remedy the issue. Email us at thesuntoken@gmail.com. We want you to be happy with your investment. Every wood base is warrantied for life from manufacturer's defects. If your base becomes non functional as a Sun Token due to normal use, supply us with documentation of the damage and we will advise on repairs or replacement. Contact us for questions, concerns, and advice.

 

REFUNDS & CANCELLATIONS

Please purchase with caution- we cannot offer a refund on a used pipe. Cancellations of orders are possible if submitted before your shipping confirmation email. Look over your newly arrived package and determine if anything is broken or missing. If something is wrong, contact us within 14 days of delivery to remedy the issue. Use the "Contact Us" page of www.suntoken.com or email us at thesuntoken@gmail.com. Upon opening, if you decide the product just isn't for you, or the craftsmanship isn't up to your standard- don't use the product! Package everything back up how it came and let us know within the 14 day window, we will guide you through the return. We will issue a full refund once the product and its parts are received in their original condition. Return shipping costs are the responsibility of the customer.

DISCLAIMER

The Sun Token is for legal use only and for customers 18 and older. Packages require an adult signature upon delivery. Buyer shall determine the suitability of any product for its intended use and assume all risk in connection therewith. Buyer assumes the full risk and responsibility for the use of any information or documents obtained on or accessed through the suntoken.com site. 

 

PRIVACY POLICY

ST Products LLC and suntoken.com will not share your private information. All purchase information is sent over a secure SSL gateway provided by Network Merchants, LLC. No information is obtained from you other than the necessary information you type in. We do not store your credit card information. Credit card statements and shipping will read "ST Products". We will comply with any and all international law regarding your legal data rights and the protection of your data. This site uses cookies and may collect anonymous data to provide traffic insights, you may contact us for more information regarding cookies. ST Products LLC and this website will comply with all laws regarding your rights to delete any of your data that may still be in our databases. When you subscribe to our mailing list, you are giving consent to receive our marketing emails and promotions. You may take away consent at any time.

Your use of this site and purchases will be construed as an understanding and agreement of these terms.